Core
Features
Customer portals
that actually work for the hire industry
For over a decade, we’ve been building bespoke online hire portals for leading hire companies. Now, we’ve taken everything we’ve learned and created Hire HQ Connect — a powerful, ready-to-go customer portal that’s quick to set up, easy to use, and designed specifically for the hire industry.
It connects directly to your existing rental management system via our custom-built API, unlocking the data you already hold and presenting it in a modern, user-friendly portal. Your customers get instant access to the information they need, and your team spends less time answering calls.
Powerful features designed for the hire industry
Live Hire Tracking With GPS
Give your customers full visibility with real-time GPS tracking. From the moment equipment leaves your yard to when it arrives on site, they can track its journey — reducing calls, building trust, and improving the overall experience.
- Customers can see delivery status in real time
- Live location updates via their hire portal
- Fewer “Where’s my equipment?” phone calls
- A smoother, more transparent service
Empower your customers with delivery tracking that feels as seamless as ordering a takeaway.
Talk to us today
QR Code Generation
Make it effortless for your customers to access the info they need. Hire HQ lets you generate QR codes — one by one or in bulk — to attach directly to your machines. When scanned, customers can instantly view essential documents like:
- LOLER certificates
- Operating and safety manuals
- How-to videos
- Maintenance logs and more
It’s a simple, professional way to keep your documents accessible, reduce paperwork, and deliver a better on-site experience.
Talk to us today
Interactive Hire Map
Give your customers a smarter way to manage their hires. The Interactive Hire Map shows all their live sites on a single screen, with clickable pins to help them stay in control of equipment and spend.
- View current weekly spend
- See what’s on hire and access contract details
- Off-hire items quickly
- Download key documents
- Report breakdowns on the spot
It’s the easiest way for your customers to stay in control of every site, every hire, and every penny.
Talk to us today
Reporting & Insights
Help your customers make smarter decisions with powerful, easy-to-use reporting tools. From weekly spend to category-level analysis, Hire HQ gives them full visibility over where their money’s going.
- Advanced spend reporting by item category and site
- At-a-glance views of hire activity and trends
- Downloadable reports for internal use
And we’re just getting started — predictive AI-driven reporting is coming soon, helping customers forecast usage, optimise costs, and plan ahead with confidence.
Talk to us today
Payments & Invoicing
Make it easy for your customers to stay on top of their hire spend. Hire HQ’s integrated payment gateway supports BACS payments, giving customers a smooth and secure way to settle invoices directly from the portal.
- View and download all invoices
- Make payments against outstanding balances
- Check credit limits and track available credit
- Pay instantly when off-hiring via the hire basket
It’s a smarter, more professional way to manage hire payments — built to reduce admin and improve cash flow.
Talk to us todayLive Hire Tracking With GPS
Give your customers full visibility with real-time GPS tracking. From the moment equipment leaves your yard to when it arrives on site, they can track its journey — reducing calls, building trust, and improving the overall experience.
- Customers can see delivery status in real time
- Live location updates via their hire portal
- Fewer “Where’s my equipment?” phone calls
- A smoother, more transparent service
Empower your customers with delivery tracking that feels as seamless as ordering a takeaway.
Talk to us today
QR Code Generation
Make it effortless for your customers to access the info they need. Hire HQ lets you generate QR codes — one by one or in bulk — to attach directly to your machines. When scanned, customers can instantly view essential documents like:
- LOLER certificates
- Operating and safety manuals
- How-to videos
- Maintenance logs and more
It’s a simple, professional way to keep your documents accessible, reduce paperwork, and deliver a better on-site experience.
Talk to us today
Interactive Hire Map
Give your customers a smarter way to manage their hires. The Interactive Hire Map shows all their live sites on a single screen, with clickable pins to help them stay in control of equipment and spend.
- View current weekly spend
- See what’s on hire and access contract details
- Off-hire items quickly
- Download key documents
- Report breakdowns on the spot
It’s the easiest way for your customers to stay in control of every site, every hire, and every penny.
Talk to us today
Reporting & Insights
Help your customers make smarter decisions with powerful, easy-to-use reporting tools. From weekly spend to category-level analysis, Hire HQ gives them full visibility over where their money’s going.
- Advanced spend reporting by item category and site
- At-a-glance views of hire activity and trends
- Downloadable reports for internal use
And we’re just getting started — predictive AI-driven reporting is coming soon, helping customers forecast usage, optimise costs, and plan ahead with confidence.
Talk to us today
Payments & Invoicing
Make it easy for your customers to stay on top of their hire spend. Hire HQ’s integrated payment gateway supports BACS payments, giving customers a smooth and secure way to settle invoices directly from the portal.
- View and download all invoices
- Make payments against outstanding balances
- Check credit limits and track available credit
- Pay instantly when off-hiring via the hire basket
It’s a smarter, more professional way to manage hire payments — built to reduce admin and improve cash flow.
Talk to us today
-
Live Hire Tracking With GPS
Live Hire Tracking With GPS
Give your customers full visibility with real-time GPS tracking. From the moment equipment leaves your yard to when it arrives on site, they can track its journey — reducing calls, building trust, and improving the overall experience.
- Customers can see delivery status in real time
- Live location updates via their hire portal
- Fewer “Where’s my equipment?” phone calls
- A smoother, more transparent service
Empower your customers with delivery tracking that feels as seamless as ordering a takeaway.
Talk to us today -
QR Code Generation
QR Code Generation
Make it effortless for your customers to access the info they need. Hire HQ lets you generate QR codes — one by one or in bulk — to attach directly to your machines. When scanned, customers can instantly view essential documents like:
- LOLER certificates
- Operating and safety manuals
- How-to videos
- Maintenance logs and more
It’s a simple, professional way to keep your documents accessible, reduce paperwork, and deliver a better on-site experience.
Talk to us today -
Interactive Hire Map
Interactive Hire Map
Give your customers a smarter way to manage their hires. The Interactive Hire Map shows all their live sites on a single screen, with clickable pins to help them stay in control of equipment and spend.
- View current weekly spend
- See what’s on hire and access contract details
- Off-hire items quickly
- Download key documents
- Report breakdowns on the spot
It’s the easiest way for your customers to stay in control of every site, every hire, and every penny.
Talk to us today -
Reporting & Insights
Reporting & Insights
Help your customers make smarter decisions with powerful, easy-to-use reporting tools. From weekly spend to category-level analysis, Hire HQ gives them full visibility over where their money’s going.
- Advanced spend reporting by item category and site
- At-a-glance views of hire activity and trends
- Downloadable reports for internal use
And we’re just getting started — predictive AI-driven reporting is coming soon, helping customers forecast usage, optimise costs, and plan ahead with confidence.
Talk to us today -
Payments & Invoicing
Payments & Invoicing
Make it easy for your customers to stay on top of their hire spend. Hire HQ’s integrated payment gateway supports BACS payments, giving customers a smooth and secure way to settle invoices directly from the portal.
- View and download all invoices
- Make payments against outstanding balances
- Check credit limits and track available credit
- Pay instantly when off-hiring via the hire basket
It’s a smarter, more professional way to manage hire payments — built to reduce admin and improve cash flow.
Talk to us today
Everything you need included as standard
Most rental management systems either don’t offer an online customer portal, or they do — but they’re clunky, limited, and frustrating to use. That means customers still end up picking up the phone, chasing documents, and waiting for updates.
Hire HQ Connect changes that. Fully branded to your business, it gives customers self-service access to hire contracts, certificates, delivery tracking, invoices, and payments — all in one place, from any device. It’s not just about convenience; it’s about creating a professional, reliable experience that builds trust and keeps customers coming back.
Why Hire HQ Connect Portals Stand Out
Unlike traditional systems, Hire HQ was designed with modern hire businesses and their customers in mind.
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Direct API Access
Connects to your existing rental management system using our custom-built API, pulling your data into a modern, easy-to-use portal.
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Faster rollout, lower cost
Get a powerful, proven portal live in weeks — not months — without the expense of a bespoke build.
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Build for the Industry
Over 10 years of building bespoke portals for real hire businesses, now streamlined into a subscription solution.
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Reduces admin, improves service
Cuts down on “Where’s my kit?” calls and frees your team to focus on higher-value tasks.
See Hire HQ in action
